How Cooler Master saved its SK621 keyboard by doing the right thing

Cooler Master’s SK621 keyboard is a teachable moment for high-tech hardware companies everywhere. When the company’s latest wireless keyboard stumbled out of the gate, Cooler Master made a move we wish all companies would: Fix the product, rather than make users buy a new one.

All this concerns’s the company’s SK-series of keyboards, which came out to much fanfare because of their flat keys and Cherry MX low-profile switches.

Unfortunately, a lot of people hated them. Our review of the SK621 criticized the cramped layout, hard on all but those with the most delicate digits.

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from PCWorld https://ift.tt/3k6RInE