A bad update breaks Outlook for many users, but there's a fix

Microsoft is investigating a problem with Outlook that is causing the app to crash repeatedly. In a tweet, the company said it’s traced the likely problem to a recent update.

In the meantime, Microsoft is recommending that users use Outlook’s mobile client or Outlook on the Web to access their email.

Microsoft tweeted earlier today about the problem. “We’re investigating an issue affecting user access to Outlook. Additional details can be found in the admin center under EX218604,” it said. 

The company later went on to say that it believed a flawed update was the source of the problem. It pointed administrators to the Outlook admin center, under the headings EX218604 and OL218603.

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